KEY INFO - shopping, delivery, returns
Why should you care before you shop?
Our designs aren't your run-of-the-mill threads. They're bespoke and printed with love. We stitch them up after the printing, following your guidelines. Being a mindful shopper, you're helping us skip the overproduction. Yeah, it takes a smidge longer to prepare and ship, but trust us, the anticipation is worth it. At the end of the day you are building your personal brand here. Clones are not allowed.
Why almost no returns? Are we that tough?
Nope, not tough, just bespoke! We craft your order with Jedi precision. Each piece is made just for you – item, size, design, colour – everything. Returning it would be like tossing a pizza just 'cause. We're return buddies only if we goofed up (sent the wrong thing) or your item arrived broken.
Please, get in touch within 7 days after receiving the faulty order.
So, before you hit "checkout," do a quick checklist:
- Right item? Check.
- Right color? Double-check.
- Right design? Triple-check.
- And, the right SIZE? Quadruple-check. SIZE CHART is added to each item – precise like a ninja.
- Shipping & email address (yes, it's the quintuple-check and we know how it sounds... but without it your order will fly to the Moon).
Let's check check check and dodge disappointment together!
The Printing and Shipping
Our print-on-demand master is Printful. They sprinkle magic on your order, implementing a three-step quality check to ensure it's perfect and working hard to be as much eco-friendly as it's possible.
Materials are sourced globally – a bit of a world tour, depending on your pick. But fear not, fulfilment centres are strategically chosen to be close enough from your location, so your orders can be printed and shipped from the facility that can do it most efficiently!
Delivery
Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time depends on your location but can be estimated as follows:
• USA: 3–4 business days
• Europe: 6–8 business days
• Australia: 2–14 business days
• Japan: 4–8 business days
• International: 10-20 business days
How do I track my order?
You’ll receive a tracking link via email when your order ships out. Make sure you provide us with the correct one.
Omg... what's the point?
Waiting time is longer and returns are a no-go – we get it.
But think of it as the VIP treatment for uniqueness, quality and standing out. Anyone can click and cart from the usual stores, but with K-Kreative you're not just buying, you're investing in your uniqueness and building your personal brand. Good things take time and effort and we are honest about it.
Happy shopping – prepare for a wardrobe upgrade that's anything but ordinary!
Best regards,
K-Kreative
